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8 questions to ask before hiring a water damage repair company

It only takes a moment for the water to enter a house. In addition to structural damage, this can lead to the loss of pricey electronics and appliances, as well as sentimental and valuable personal items.

Additional repairs, whether caused by plumbing errors, natural disasters such as hurricanes and floods, or fire suppression, should be handled by a professional water damage restoration company.

What to Ask When Hiring a Water Restoration Contractor

Some water restoration companies in PA only work on water damage restoration projects. Priority Restoration LLC on the other hand deals with various types of commercial property damage, such as mold growth, and fire and smoke damage. You may require more than one type of restoration service depending on your circumstances and needs.

Make sure to ask the following questions when looking for and hiring a company to restore your home after water damage. With your answers in hand, you’ll be able to confidently narrow down your options to find the best fit for you.

1. Do you have water restoration experience?

Any significant water restoration project necessitates a high level of expertise. Ask:

  • How long have they been in business?
  • How many water damage restoration projects have they completed?

Both of these steps are critical in ensuring that your chosen restoration company has the necessary experience for your project. Significant knowledge and expertise are brought by significant experience.

2. Do your technicians have requisite training?

It is critical that the technicians who arrive at your home are well-versed in all types of property restoration issues like mold removal. They should also be familiar with the industry’s best practices and techniques. The entire restoration process should be transparent, with all of your questions answered honestly and thoroughly.

At Priority Restoration, all of our technicians are not only highly trained, but also courteous, prompt, and understanding of the stress you are under.

3. What kind of tools do you use?

Only the most recent equipment and cleaning supplies should be used by a qualified, professional clean water damage restoration company. Crews should be trained in the most recent cleaning and restoration technologies and techniques for your Philadelphia home. Furthermore, the more modern the equipment, tools, and technologies, the faster your project will most likely be completed.

4. Does your business serve the local community?

When you search for “water damage restoration company near me,” you can’t be sure that every result is a local business. Some businesses are national services that outsource jobs. Others have limited geographic coverage and will travel a long distance to restore your home. While this does not necessarily preclude them from being a good restoration company, it is often preferable to work with a local company that:

  • Understands the local community and surroundings.
  • Understands natural disasters that are unique to the local area.
  • Have collaborated with your neighbors.

Priority Restoration is a reputable, community-focused water restoration company dedicated to providing the best water damage restoration services in Philadelphia.

5. Do you provide any emergency services?

You never know when a flood will strike your home. Because water damage frequently necessitates immediate mold remediation services to prevent further damage, responsiveness is a must-have trait. Look for a company that offers water damage restoration services around the clock, can arrive quickly, and can begin cleanup as soon as possible.

Priority Restoration is so committed to providing the best water damage restoration services to our customers that we are available 24 hours a day, 365 days a year. If a water disaster occurs at your home at any time of day or night, you can count on us to arrive as soon as possible.

6. Do you work with the majority of insurance companies?

Restoration fees can be quite expensive depending on the extent of the damage. Inquire up front if the company you’re speaking with works with your insurance provider. It has the potential to significantly simplify the insurance policy process. Most major insurance claim carriers work with the best-established restoration companies like us. Do also check your Homeowner’s Policy to see what is covered under regular and additional damage.

7. Is your restoration company properly licensed and certified?

To begin, inquire whether the company is fully licensed and registered to provide restoration services in Philadelphia. They should also have the following industry credentials:

  • IICRC Certification (Institute of Inspection Cleaning and Restoration Certification)
  • Bonding
  • Insurance
  • EPA Lead-Safe Certification
  • Contractors Pollution Liability (CPL) Insurance

8. How long will it take for my restoration to be completed?

Naturally, every homeowner wants their real estate to be taken care of as quickly as possible. The length of time it takes to restore personal property depends on the type and extent of the damage. The restoration company should be able to give you an accurate and realistic estimate as well as a timeline once they have assessed the extent of the damage to your home. Although delays resulting from unforeseen events are always possible, a reliable company will keep you updated on any problems or changes to the schedule.

Subsequent to an inspection of your home’s damage and determination of the project’s scope by a restoration company, the following is typically the process followed:

  • Temporary protection measures
  • Water removal
  • Dehumidification and drying
  • Cleaning and sanitizing
  • Repairs and restoration
  • Preventative treatments

Have more questions about the cost of water damage restoration services? We have the answers you’re looking for! We’re Philadelphia’s water damage repair experts, and we have the experience, expertise, and credentials to back it up.

Contact Priority Restoration LLC at (215) 281-3473 today to get the Philly eagle-eyed support you need and deserve.