Bringing Homes and Businesses Back to Life
Priority Restoration is a family-owned, full-service disaster recovery and property restoration company serving Philadelphia and the surrounding areas. Since day one, our mission has been simple: to help our community recover from unexpected property damage with speed, precision, and care. Whether it’s water damage, fire damage, mold remediation, or large-scale reconstruction, we are here to restore your property and bring peace of mind back to your life.
— Priority response, reliable results—get back to normal faster with Priority Restoration.
We understand the stress and disruption property damage causes, which is why we pride ourselves on responding quickly and efficiently. Our team is available 24/7, ensuring we are the first to arrive and start the restoration process, and the last to leave, making sure every detail is handled professionally.
With years of experience and a deep understanding of the unique challenges our community faces, we are your trusted partner in restoring your property to its pre-loss condition. Let us take care of the details, so you can focus on getting your life back to normal.
Philadelphia Restoration Services
Core Values
Family, Accountability, Integrity, Transparency, Excellence
Priority Promise
We promise to respond swiftly and restore with honesty, care, and professionalism.
Purpose
Our purpose is to restore homes, belongings, and peace of mind with empathy and expertise.
A Local, Family-Owned Business You Can Count On
At Priority Restoration, we’re proud to be a family-owned and operated business, deeply rooted in the Philadelphia area. Founded by Kevin Thompson in 2006, we’ve spent years honing our craft and understanding the unique challenges our community faces. Whether it’s water, fire, or mold damage, our team treats every home and business as if it were our own, offering the personalized care and attention you deserve.
As a local company, we’re invested in the well-being of our city and surrounding areas. When you call us, you’re not just working with a restoration company—you’re working with a team that knows the area, understands the urgency, and is committed to getting you back to normal as quickly as possible. Our family values of honesty, integrity, and dedication guide everything we do, ensuring we provide the best service to our community, every single time.
License Numbers:
New Jersey: 13VH09830500
Pennsylvania: 124794
We’re proud to have earned a stellar reputation, with a BBB A+ rating, IICRC certification, and a 5-star Google rating from our satisfied customers.
Local, Family-Owned, and Ready to Serve
- Family-Owned: Proudly serving the Philadelphia area with personalized, reliable service.
- Five-Star Rating Consistently rated five stars on Google and Angie’s List.
- A+ BBB Rating: Committed to ethical practices and customer trust.
- Angie’s List Super Service Award: Recognized for exceptional service year after year.
- Stevie Bronze Winner: 2017 Stevie Award recipient for business excellence.
- Chamber of Commerce Memberships: Active in local Philadelphia chambers.
- Preferred Emergency Contractor: Trusted by Palm Beach County Sheriff’s Office.
- Government Approved: CAGE # 83AY9, ORCA & SAM registered.
Our Values
At Priority Restoration , our values aren’t just words on paper—they guide everything we do, helping us provide outstanding service to our clients and community.
Core Values
We know that dealing with property damage is tough—it’s not just about fixing a building; it’s about restoring a sense of normalcy. That’s why we take the time to listen, understand, and support you every step of the way.
Accountability
When we say we’ll do something, we mean it. From start to finish, we follow through on our promises, keeping you informed and delivering results you can count on during an already stressful time.
Excellence
Good enough isn’t good enough for us. We’re always striving to do better, using top-tier techniques and expertise to make sure every project meets the highest standards.
Integrity
Doing the right thing isn’t negotiable for us—it’s just how we work. You can trust us to be honest, transparent, and ethical in everything we do.
Teamwork
We believe we’re better together, whether it’s our team working behind the scenes or partnering with you on a restoration plan. Collaboration ensures everything goes smoothly and gets done right.
Our Culture
At Priority Restoration, our team is built on empathy, accountability, and passion. As a family-owned and operated business, led by Kevin Thompson, we take immense pride in making a meaningful difference for those facing the challenges of property damage and loss. Every member of our team shares a commitment to restoring not just homes and businesses, but also the sense of security and comfort our clients deserve.
We believe in living our values everyday—supporting one another as we work together to serve our customers and our community. Our culture celebrates the unique strengths and contributions of each team member, recognizing that these collective efforts make us stronger as an organization.
Our dedication to each other, our clients, and the community isn’t just a corporate initiative; it’s the foundation of who we are. At Priority Restoration, we’re more than a company—we’re a family, united by a shared purpose to provide compassionate, top-quality restoration services to Philadelphia and beyond.
What We Do
Water Damage
Restoration
Fire Damage
Restoration
Mold Damage
Restoration
Smoke Damage
Restoration
We Work With All Insurances
WE’RE READY TO RESTORE YOUR HOME OR PLACE OF BUSINESS AFTER ANY DISASTER.
Restoration Raves: Customer
Reviews at Priority Restoration
Real Experiences, Real Satisfaction—Discover What Our Customers Have to Say.
@priorityrestorationllc () Facebook (24 Reviews)
Priority and all their staff were great to work with over the 10 months of our Insurance Claim repair, that included 3 major area’s of our home and the coordination of an unexpected Asbestos Remediation.
Kelly Fraser-Hunt
Priority was thorough, and precise with their restoration for us. We had an insurance claim, and priority was kind enough to wait until we had an attic specialist come by resolve our ice damming issue.
Nik B
Priority Restoration has worked with us on two occasions in the past two years and have been outstanding with both (most recently they did work on our roof and interior ceiling). Project
Briget Baer
Once the deconstruction from our water damage was done Priority Restoration gave us a projected schedule for the reconstruction that was spot on. Their workers showed up on time and were
Bevan Lawson
We needed several things done from drywall, insulation and vapour barrier, to removing kitchen island with granite top, to disconnecting fridge a dishwasher so flooring could be installed.
Norman
Satisfaction Guarantee
We are dedicated to your complete satisfaction, ensuring your peace of mind.
Quality Assurance
Our experts employ industry-best practices and advanced technology for top-notch results.
Timely Completion
We prioritize efficiency, delivering prompt restoration without unnecessary delays.
Transparent Pricing
No surprises – our pricing is clear, and we discuss all details upfront.
Long-term Warranty
Enjoy lasting peace of mind with our comprehensive warranty on all restoration services.
Choose Priority Restoration for a commitment to excellence and
trustworthy, quality service.
We Work with
Every Insurance Company
Partnering with All Insurance Providers – Your Path to Hassle-Free Restoration
Our Contact Information
BUSINESS HOURS
ADDRESS
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